Statements Processing Case Study

 Project Challenge

• A Fortune 500 retail giant needed a print & mail service provider to print statements and notices for their financial services & logistics department.
  
• The data contained personally identifiable information and data security was of utmost concern.
  
• There were 20+ different type files sent every day from four mainframes across the country.
  
• Dove was contracted to automate data processing, printing and mailing.

Solution

• We developed a custom processing software and the corresponding user interface along with a comprehensive XML driven file processing system.
  
• The applications were then integrated with a third-party automation software.
  
• Alerts, audits and reporting were setup to reduce downtime and facilitate process improvement.
  
• By using our document composition platform we were able to compose, print & mail the statements within three hours.

Top 3 Statements Processing Results